There are times when emergency circumstances require ISPs to reach their subscribers rapidly with important messaging; now is such a time. Due to the highly contagious COVID19 outbreak, ISPs are being affected by the mass retreat to work-at-home and study-at-home policies. All are seeing skyrocketing broadband demand to deliver more streaming content, better online conferencing connections, and higher usage in general. As ISPs are affected in different ways, so too their communications vis-à-vis the subscriber differ. However, they all have in common the need to deliver COVID19-related messaging as rapidly and effectively as possible. Three of PerfTech’s ISP customers so far have launched in-browser communications campaigns as follows: Read more . . .
The practice of retiring old modems and swapping for new ones to bring a higher quality Internet experience to subscribers has been a recurring necessity for ISPs. In December of 2019, one of PerfTech’s large ISP customers launched an in-browser message campaign to encourage subscribers to self-install new, upgraded modems that had been preshipped free of charge. Because of the large number of subscribers affected, the campaign was designed to occur in separate cycles over a number of months. Each cycle represented a subgroup of subscribers and included a sequence of 3 in-browser messages. Each of the 3 messages was delivered for about 5 days, with an approximate 7-day interval between them. Read more . . .
PerfTech's in-browser messaging product line was created in 2001 for ISPs and delivers messages to millions of subscribers every day. The company’s prolific engineering team has sought to develop innovative technology to implement and continually improve upon its products, submitting patent applications all along the way. To date, we are proud to announce that the team has racked up 32 patent awards. Patents have been granted in several broad areas, covering the method and technique to implement: in-browser bulletin delivery, redirection, delivery of an Internet “watermark”, message authentication, determining users on an Internet account, processing unsolicited email, and TV set-top-box message display. Many other patents represent extended technical details or continuations of patents that came before. Read more . . .
