One of PerfTech’s current Bulletin System customers, an ISP who ranks among the top dozen operators in the U.S., recently undertook an in-browser messaging trial to keep their subscribers informed regarding their respective data usage. There were two factors important for the ISP to evaluate: 1) subscriber interaction with the in-browser message, and 2) follow-on results.
Details of the Trial
The trial ran for a period of 3 months, from 20 October 2015 through 19 January 2016. About 66%, or 2/3 of the 1M+ subscriber base was included in the scope of the trial; of those, only those subscribers who exceeded 80% of their respective data allowance in a given month received one or more of the following series of message contents: read more
The joint PerfTech and Interface Masters solution offers a cost-effective way to provide highly granular network visibility to CSPs, as well as time-critical account and marketing information to subscribers. Together, PerfTech and Interface Masters ensure a plug-and-play passive network communication solution for 1G and 10G Networks that provides network access and uptime, with intuitive and comprehensive user interfaces, reporting and alerts.
The Network TAP ports of the Interface Masters’ hybrid Network Packet Broker (NPB), Niagara 2804, connect to each side of one or multiple bi-directional 1G or 10G network links and transparently pass network traffic while ensuring network integrity and network uptime in case of any power failure, link loss or software crash via fail-to-wire protection. The appliance NPB ports (1G/10G flexible SFP+ ports) provide the ability to loadbalance, aggregate, filter and/or mirror the tapped Network traffic to one or multiple PerfTech Bulletin Directors. The Bulletin Director offers CSPs a highly effective means to deliver branded, in-browser communications; popular use cases include personalized message content regarding late-bill pay, data usage, modem swap, virus and outage alerts, copyright infringement and newly-acquired-subscriber migration ... read more