At the CETS Spring annual meeting and seminar in Florida earlier this month, the organization invited Rich Skowronski, PerfTech VP of North American Sales, to serve a term as a member of its Board of Directors. CETS, the Customer Experience and Telco Sales Association, brings together professionals from both service providers and vendors within the Telecom industry to share best practices and industry trends. Rich joined the PerfTech sales team in June, 2016, after an extensive career including over 30 years in the sale of communication technology products, software, and services, and over 20 years managing and directing national account sales. Among the eight current board members, Rich represents the only vendor member to have a seat on the CETS board.